Our team of highly skilled professionals has more than 103 years of collective international telesales and customer care skills and experience.
Our people have lived, worked and travelled in our key markets making them global citizens who truly know and understand the needs of our global clients and the markets in which they operate. Our dedicated team of trainers and coaches work closely with our people to tailor their skill set to cater for the distinctive requirements of each client. Our clients can be assured of the best possible service as our people operate in an inspiring work environment with great working hours. Our performance driven remuneration structure ensures that our teams are highly skilled and motivated. As a result we attract, retain and develop top performers. Our best performers are some of the top earners in our industry; many of our team members are award winning sales and customer care professionals recognised by our industry as leaders in their field. They exceed client sales targets on a consistent basis.
Our Core Team Members
Mrs Shanice Marimuthu
Campaign Manager
Shanice has been in the sales industry for the last 8 years. She started at ground level and worked her way up to a campaign manager. She was given award recognition for the great work delivered in this time and continuously dedicates herself to grooming employees for greatness. She has an intimate understanding of client service, sales and extensive experience in running a contact centre business that requires passion, customer focus and strict operational control. Shanice is responsible for every aspect of our delivery to our clients. Her growth in the industry derived from the UK’s most famous brands such as British Telecommunications, Plusnet, Aditus, OVO Energy, Money Expert to name a few. She has worked on both sides of the fence which includes Business to Consumer and Business to Business sales. Her strength in management and her natural ability to lead the way makes her the perfect choice to lead Judah International 7.
Mrs Diana Kaniappen
Director
Mrs Diana Kaniappen, the Director who is a pundit with over 20 years’ experience in the contact centre industry has been with us from the very start. In her early days, she started off her career on the dialler as a sales and customer services advisor and based on her successes she was promoted to various positions such as Coach, Trainer, Team Leader, Campaign Manager and also served as the Head of Sales for many years. She managed campaigns that dialled for British Telecoms, Virgin Media, Plusnet, TalkTalk, EE Mobile, Aditus, RCNI, Toople, Club Leisure Group (Time share), Money Expert, Boost, Orbit Energy, OVO Energy and many more for both B2B and B2C. As the Director of Judah International 7, she is responsible for developing and executing all sales with great customer experience which results in the increase in conversion rates. She also ensures that we provide a professional customer service interaction and she also maintains quality control. One of her key roles is to ensure that the contact centre is operating smoothly and all the staff are putting in maximum effort to reach the required KPI’s. Diana loves working with people and loves helping them to become better individuals, her moto is “GROOMING PEOPLE FOR GREATNESS”